Contact
Call or send the form. Include the machine, the symptom, and the location.
Calls answered 7 days. If a job is underway, the call is returned.
What to have ready
- Your name and a phone that works on site.
- Make, model, hours, and a photo of the serial plate.
- What is wrong, and a photo of any message on the screen.
- Location: an address, a km marker, or a map pin.
- Access: gate, road, 4x4 or chains.
- Whether it's holding up work.
A DEF, DPF or SCR fault that needs the manufacturer's software is not diagnosed from this truck. What those warnings mean is on the aftertreatment page.
After you call
A callback sets the time and confirms the rate and travel. Work starts only after that is agreed. How a visit is priced is on the rates page.
Service areas
Give the town and the machine's location when booking. A longer drive is confirmed first.